Managed Refund Service · You only pay when money comes back
FBA 回款托管服务 · 不回款,不收费

Amazon owes most FBA sellers money.
We get it back for you.

亚马逊欠大多数 FBA 卖家一笔钱。
我们替你把它要回来。

Lost inventory, warehouse damage, inbound discrepancies, mis-weighed fees, returns never put back on the shelf — these add up to 1–3% of annual FBA revenue for a typical seller. Our specialists audit your account, file every eligible claim with Amazon, and follow each case to the end.

丢失库存、仓库损坏、入库短少、费用称重错误、退货未上架……对一个典型卖家来说,这些加起来约占 FBA 年销售额的 1–3%。我们的专员审计你的账户,替你向亚马逊提交每一笔符合条件的申诉,并逐案跟进到底。

Get a free audit免费审计我的账户

What we recover

我们追回哪些钱

Six categories of reimbursements most sellers never claim
六类大多数卖家从未申诉过的赔付
📦

Lost inventory

仓内丢失

Units lost in Amazon’s fulfillment centers and never reimbursed.

在亚马逊仓库丢失却从未获赔的库存。

🔨

Warehouse damage

仓内损坏

Inventory damaged by Amazon or its carriers.

被亚马逊或其承运商损坏的库存。

🚚

Inbound discrepancies

入库短少

Shipments received short against what you sent.

发了 100 件,入库只记 96 件的差额。

↩️

Returns gone missing

退货失踪

Customer refunded, but the item never made it back to your sellable stock.

客户拿了退款,货却没回到你的可售库存。

⚖️

Fee overcharges

费用多收

Wrong weights & dimensions inflating your FBA fees, refunded retroactively.

错误的重量/尺寸档位导致多收的 FBA 费用,可追溯退回。

🗑

Removal & disposal issues

移除/弃置异常

Removal orders lost or disposed without authorization.

移除订单丢失或未经授权被弃置。

How it works

服务流程

Human specialists + automated auditing. Claims are filed strictly within Amazon’s policies.
人工专员 + 自动化审计,所有申诉严格遵守亚马逊政策。
1

Authorize read access

授权只读访问

Connect via Amazon’s official SP-API authorization. No password, no payout access.

通过亚马逊官方 SP-API 授权,不碰密码,不接触资金。

2

Free audit

免费审计

We scan up to the full claim-eligible window and show you exactly what’s recoverable, for free.

在亚马逊允许的申诉时效内全量扫描,免费告诉你能追回多少。

3

We file & follow up

提交并跟进

Our team files each case with evidence and follows up until Amazon responds.

专员逐案附证据提交,持续跟进直到亚马逊处理。

4

Pay only on recovery

回款后才收费

Reimbursements land in your account first. We invoice our share afterwards.

赔付先到你的账户,我们事后按比例开票。

Pricing

收费

20% of recovered funds按成功回款金额

No recovery, no fee. No setup fee, no monthly minimum. The free audit is yours to keep either way.

不回款不收费,无开通费、无月费。免费审计报告无论是否合作都归你。

Start free audit开始免费审计

FAQ

常见问题

Is this safe for my seller account?这对我的卖家账户安全吗?

Yes. We only file claim types that Amazon explicitly allows, through official channels, with documented evidence. We never file speculative or duplicate claims — that protects both your account health and our reputation.

安全。我们只通过官方渠道、附证据地提交亚马逊明确允许的申诉类型,绝不提交投机性或重复申诉——这既保护你的账户健康,也保护我们的口碑。

What access do you need?你们需要什么权限?

Official SP-API authorization (reports and case management scopes) plus limited Seller Central user permissions for filing cases. We never have access to your bank details or disbursements.

官方 SP-API 授权(报表与 Case 权限),以及用于提交 Case 的受限后台子账号权限。我们无法接触你的银行信息或放款。

How far back can you claim?能追溯多久以前的?

Each claim type has its own eligibility window set by Amazon’s reimbursement policy, and Amazon updates these from time to time. Your free audit covers the maximum window currently allowed for each type — that’s also why starting sooner recovers more.

每类申诉的时效由亚马逊赔付政策规定,且会不时调整。免费审计会按各类型当前允许的最长时效扫描——这也是越早开始、能追回越多的原因。

How is this related to the ad automation product?这和广告自动化产品什么关系?

They’re independent services — use either or both. AdPilot subscribers get priority audit scheduling.

两个服务相互独立,可单独使用。AdPilot 广告订阅客户享有审计排期优先。

⚠️ Recoverable amounts depend on your sales volume, history and Amazon’s current reimbursement policies. The audit result is an estimate, not a guarantee.
⚠️ 可追回金额取决于你的销量、历史数据和亚马逊当前的赔付政策。审计结果为估算,不构成保证。